Online Shopping Guide
First Time Shopping
Click the"register"button on the top right of the home page to register as a member of Gogo Herbs online store for free. Members can check recent orders (such as order number, order details, or order status) in the page"my account"you can also manage your account information such as billing and shipping addresses for your next order.
Online Shopping Procedure
- "log in"Gogo Herbs online store
2.Select the product and quantity you want to buy, press " add to Cart "
3. click on the upper right corner" shopping cart ",according to" check the shopping cart ", check the purchased products and quantities (if you have membership points or coupons, you can press" exchange"or enter"Coupon Code"use discount)
- choose"Delivery methods "*Finally, press"Go to Bill, please "
5. fill out" Billing Information"and" Shipping Address", select the payment method (settlement in Hong Kong dollars)
6. After checking all the information, press the"Place an order to buy"
7. After confirming that the payment has been made, the company will1-2within working daysWhen the order is sent out, the user will be notified by email at the same time (please check the miscellaneous box at the same time to avoid the email being mistaken for spam)
- Customers will2-3within working daysreceived the goods
*" Choose shipping method "
- [SF Free Shipping] Any product in the storeFull $300 to enjoy free shipping on the whole order (Please fill in the industrial and commercial/residential address/SF Express Station/EF Smart Cabinet code (if applicable) in the address field)
- 【Postage to be paid】If you do not purchase more than $300, you need to pay the shipping fee. The shipping fee starts from $30.
- 【Mongkok company pick up] Monday tosix10:00-6pmplease advance1HourWhatsApp customer service (3702 6959 / 5483 0695) to make an appointment, no additional shipping fee
Shipping charges and delivery partyMode
All delivery services are only available in Hong KongInside
After the company confirms receipt of the payment, it will arrange delivery within 24 hours (except Sundays and public holidays)
Shipping and receivingarrange
- Orders and payments received before 2:00 pm, the goods will be shipped on the same day
- Orders and payments received after 2:00 p.m. will be shipped on the next working day
- The goods will be sent to the address you provided within 1-2 working days
- After the goods are sent out, you will be notified of the logistics number by email (please check the miscellaneous box at the same time to avoid the mail being mistaken for spam)
- When the goods arrive at the designated SF Express station/smart cabinet, you will receive a text message notification
- If you choose to deliver to an industrial/commercial/residential address, the deliveryman will call to notify you before arriving
Mong KokcompanyPickup arrangement
Time: Monday to Saturday 10:00-6pm (except Sunday and public holidays)
Address: Room D, 5th Floor, Longju Enterprise Building, 64 Tong Mi Road, Mong Kok
*After your order is successfully placed, you can pick up the goods on the next working day
- Stripe Credit Card Instant Payment (Master Card,Visa Card, AE Card)
- HSBC Transfer HSBC bank transfer
Account Name Account Name: Take Care HK Limited
Account Number Account Number: 143-894210-838
- Paypal : firstname.lastname@example.org
- FPS: 54830695
- WeChat Pay
- Cash/Octopus (for self-pickup only)
Transfer Payment UserpleaseNotice
After the transfer, you must notify the company with the deposit slip WhatsApp: 5483 0695*, and write the order number and bank code on the deposit slip
* Please complete the payment within 3 daysAnd notify the company,Otherwise ordermeetingCancel automatically
- After successful payment, the user will receive an email order notification from Gogo Herbs for confirmation
- Gogo Herbs will try its best to ensure sufficient stock supply, if the item is sold out, Gogo Herbs will contact the customer to make another arrangement