Shopping process

First time shopping

Click on the top right of the page"register"button to register for free and become a member of Gogo Herbs online store. Members can"My Account"View recent orders (such as order number, order details or order status), and save personal information such as billing address and delivery address for your next online shopping.

Online shopping steps

1. "登录'Gogo Herbs Online Store
2. Select the product and quantity you want to buy, and press" Add to Cart ' 
3. Click the upper right corner" Cart  ',press" Look My Cart ', check the products and quantities you have purchased (if you have member points or coupons, you can press" exchange"Or enter「Coupon Number」Use the offer)
4. select"Delivery methods'*Finally, press"Go toBill, please '
5. Complete"Billing Information"和" Shipping Address", select payment method (in Hong Kong dollars)
6. After checking all the information, press"Order purchase'
7. After confirming payment, the company willWithin 1-2 business days (no delivery on Saturdays and Sundays) When the order is sent, the user will be notified by email (please check the mail box at the same time to avoid the email being mistaken for spam) 
8. Customers willWithin 3-4 working daysReceived the goods

*「Select delivery method」

1. 【SF Express Free Shipping】Free shipping for any product in the store over $300 (please fill in the address of the business/residential address/SF Express station/Bypass smart locker code (if applicable)
2. [Postage paid by yourself] If the purchase is less than $300, you need to pay the shipping fee, starting from $30
3. 【Mong Kok Company Pickup】 You can pick up the goods at the Mong Kok company one hour after placing the order (Business hours: Monday to Saturday 10a.m.-7p.m., Closed on Sundays and public holidays), no additional shipping fee

 

Delivery charges and delivery partiesformula

All delivery services are only available within Hong KongInside

After the company confirms that the payment has been received, delivery will be arranged within 1-2 working days (except Sundays and public holidays)

Shipping and Receivingarrangement

• Orders and payments received before 2pm will be shipped on the same day
• If the order and payment are received after 2pm, the goods will be shipped on the second working day
• The goods will be sent to the address you provided within 1-2 working days.
• After the goods are shipped, we will inform you of the logistics number by email (please check the miscellaneous box at the same time to avoid the email being mistaken for spam)
• When the goods arrive at the designated SF Express station/smart locker, you will receive a text message notification
• If you choose to deliver to an industrial/commercial/residential address, the delivery person will call you before arriving.

Mong KokCompanyPickup Arrangement

Time: Monday to Saturday 10:00-7pm (except Sundays and public holidays)
Address: Room D, 64/F, Longju Enterprise Building, 5 Tong Mei Road, Mongkok
*After you successfully place your order, you can pick up the goods on the next working day
*If the product is out of stock, we will notify you separately

 

PayerLaw

3. Stripe credit card instant payment (Master Card, Visa Card, AE Card)
4. HSBC Transfer
   Account Name: Take Care HK Limited
   Account Number: 143-894210-838
5. Paypal : info@takecare.com.hk
6. FPS: 54830695
7. Alipay HK
8. WeChat Pay
9. payme
10. Cash/Octopus (self-collection only)

Please note that users who pay by bank transfer
After the transfer, you must notify our company by WhatsApp: 5483 0695* and write the order number and amount on the deposit slip
* Please complete payment within 3 daysAnd notify the company.Otherwise order會Automatic cancellation

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Shopping terms

• After successful payment, the user will receive an order confirmation email from Gogo Herbs
• Gogo Herbs will do its best to ensure sufficient stock supply. If the product is sold out, Gogo Herbs will contact the customer to make alternative arrangements.