Once the order is successfully paid, except for the quality of the product, we will not accept exchange, return or cancellation of the order for any reason.
– For exchange or return, pleaseWhatsapp 54830695Customer Service provides information about the order number, photos of the problem with the product, etc., so that the relevant personnel can process the procedure
– Only one exchange or return will be accepted, no shipping charges will be refunded
i. Only accept the replacement of products of the same or higher value than the purchased product, and make up the difference
– Returns and Refunds:
i. The refund channel will be based on the payment method established by the customer, such as payment by payme → refund by payme; payment by Alipay → refund by Alipay; payment by bank amount → refund by HSBC, etc.
ii. Refund procedures require an appointment1 weektime processing
iii. After the refund is successful, the customer needs towithin 1 weekthroughWhatsapp 54830695客戶服務部預約退回產品
– In case of any disputes, Take Care HK Limited reserves the right of final decision